Consistent Communication, faster responses and happier customers.
Managing messages across SMS, email, WhatsApp and Messenger can get overwhelming. With Squeegee, all your customer communication lives in one dashboard. You can send automated reminders, schedule marketing & bulk messages and always reply on time — so you stay professional, save time and reduce missed appointments.
(150 free credits per month per user are included with Advanced, Ultimate and Infinite plans.)
SMS Messaging
Stay organised, responsive and keep your customers in the loop.
- Scroll through the full conversation history and see delivery and open statuses at a glance.
- Handy timestamps show exactly when messages were sent and received on your customer’s device
- Personalise every message — Include customer names, job details and balances.
With the purchase a private number, calls can also be redirected to any number at any time meaning it's easy to switch who will receive calls to your business number depending on who is working.
Email Messaging
Email Messaging
Squeegee uses your default email address (set in your business settings) to send messages, so your customers always know it’s coming from you. You can:
- Set up automated messages for certain actions (like job completion or invoice generation)
- Use custom templates for different job types or customer segments
- Personalise messages with placeholders (e.g. customer name, address, appointment date)
- Track what’s been sent on the customer profile
Message From A Private Number
Choose to purchase a private number within your Squeegee account.
Once activated, all SMS messages will be sent and received through that number. Customers will see the same sender ID every time, making communication simple and professional.
Send Bulk Messages
Automatically send appointment reminders, invoice alerts and payment requests.
Perfect for informing customers when teams are running behind schedule. Simply select the jobs you want to message, click actions > message customers Edit your message and use tokens to automatically pull in details like job dates or customer information.
You can save time by setting up SMS or email templates, ready to send out in bulk whenever needed.
Scheduled messages
Automatically send appointment reminders, invoice alerts, payment requests and any other messages.
The simple scheduling offers different set time windows of:
- Early morning (7am)
- Morning (9am)
- Afternoon (1pm)
- Evening (6pm)
- Late evening (8pm) ...or choose any time window on the selector.
Receive Push Notifications
Stay informed with custom push notifications for every alert type.
Stay instantly updated with new messages, appointment updates or payment reminders, you’ll know the moment it happens. Simply tap the notification to jump straight into the customer’s message tab, view the full conversation and send a quick reply.
Don’t just take our word for it…
Hear from the people who use Squeegee everyday in their businesses
Squeegee has evolved into an absolute powerhouse.
From customer service to planning and replanning, quotes and invoicing, billing and payments – it does it all. Any device, any time, one app and one subscription. It’s absolutely essential for any appointment-based business. I wouldn’t be without it. Thank you!
Payments are set up once, stored securely and processed automatically — stress-free for me and my customers
Setting up Squeegee was a breeze. The support team guided me through linking it to my GoCardless account and advised me on the best settings for my business. I was up and running quickly and ready to sign up my first customers. What surprised me most about Squeegee was how intuitive and easy it is to use. The automated payment system through GoCardless is one of the best features. Customers love how easy it is—no need for cash payments or worrying about bank transfers. Payments are set up once, stored securely and handled automatically making the whole process stress-free for both me and my customers.
If you ain't using, you're loosing!
This software has been a true game changer and delivers everything that I wanted my business to run like. Easy access to bulk messaging, day before text reminders and emails to keep all my customers in the loop. You don't understand how powerful these small attention to details go but it's a really long way. I have nothing but praise from customers on how amazing the communication is. But it's not just that, the work layout, route optimisation, adding new customers, round grouping, visual planning, Payment data, auto-payments, bank reconciliation, Customer support, customer management, reporting (On literally everything you need), customer portals and more!
Articles to help you get the most out of Squeegee
Start using Squeegee 2-way SMS as part of your 30 day free trial of Advanced. Find out everything you need to know about getting set up to trial this feature.
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Learn about how service industry businesses can use Squeegee Send to send mass communications to their customers through email, SMS messaging, and eventually post.
11th December 2024
SEND is the newest product that is about to be released from Squeegee which will take care of all your marketing needs!
