Managing messages across text, email, WhatsApp and Messenger can quickly become overwhelming. Squeegee brings all your customer conversations into one easy-to-use platform, so you never miss a message and can always reply on time.
With personalised templates, two-way messaging, and automated alerts, staying connected has never been easier.
Templated messages let you send professional, personalised communications in just a few clicks and add tokens to include key details like your customer’s next appointment, current balance, or outstanding invoices—without hunting through financial records or your diary.
150 free credits per month per user are included with Advanced, Ultimate and Infinite plans.
Email Messaging
A powerful communication tool that lets you stay in touch with your customers directly from the app
Squeegee uses your default email address (set in your business settings) to send messages, so your customers always know it’s coming from you. You can:
- Set up automated messages for certain actions (like job completion or invoice generation)
- Use custom templates for different job types or customer segments
- Personalise messages with placeholders (e.g. customer name, address, appointment date)
- Track what’s been sent on the customer profile
Customer Replies
Never miss a customer reply again
Ask all customers to communicate to your Squeegee number and connected email account, then all replies show on any connected device. As soon as Squeegee receives an inbound message, an alert appears under the SMS tab and under the Email tab when two-way messaging is enabled.
Send Bulk Messages
Send SMS or emails to customers in bulk from any of the planner views, including the job list.
Perfect for informing customers when teams are running behind schedule. Simply select the jobs you want to message, click actions > message customers Edit your message and use tokens to automatically pull in details like job dates or customer information.
You can save time by setting up SMS or email templates, ready to send out in bulk whenever needed.
Receive Push Notifications
Stay informed with custom push notifications for every alert type.
Stay instantly updated with new messages, appointment updates or payment reminders, you’ll know the moment it happens.
Simply tap the notification to jump straight into the customer’s message tab, view the full conversation and send a quick reply.
