Simplify Customer Communication with Squeegee
Managing messages across text, email, WhatsApp and Messenger can quickly become overwhelming. Squeegee brings all your customer conversations into one easy-to-use platform, so you never miss a message and always reply on time. With personalised templates, 2-way messaging, and automated alerts, staying connected has never been simpler.
Squeegee’s templated messages make it easy to send professional, personalised communications in just a few clicks. Simply add tokens to include key details like your customer’s next appointment date, current balance and outstanding invoices—no need to dig through financial records or your diary.
*Messages originate from a shared number or numbers which can change at any point, unless a private number is purchased.
See inbound messages as alerts as they come in
As soon as Squeegee receives an inbound message, an alert appears under the SMS tab and under the Email tab when two-way messaging is enabled.
Never Miss an Important Message with Push Notifications
Stay instantly informed with custom push notifications for every alert type. Whether it's a new message, appointment update or payment reminder, you'll get notified the moment it happens — even on your smartwatch (if enabled in settings).
Tap the notification to jump straight into the customer’s message tab, view the full conversation and send a quick reply. Fast, seamless communication wherever you are.
Never miss a customer reply again
Ask all customers to communicate to your Squeegee number and connected email account, then all replies show on any connected device.
Send and receive messages directly from the customer profile — making it easier than ever to stay connected.
Quickly reply to texts and emails right from the message view, so you can keep your customers happy with fast, professional communication.
Scroll through the full conversation history and see delivery and open statuses at a glance. Handy timestamps show exactly when messages were sent and received on your customer’s device. Plus, for emails, you’ll even know when they’ve been opened and clicked!
Stay organised, responsive and keep your customers in the loop.
Personalise messages using intelligent tokens
Make all messages look personal to your clients by using tokens in the various templates.
Squeegee Tokens let you personalise every message — Include customer names, job details and balances.
Keep customer engagement high with quality communication.
Private Number
With the purchase a private number, calls can also be redirected to any number at any time meaning it's easy to switch who will receive calls to your business number depending on who is working.
Scheduled Messages
Scheduled Messaging lets you automatically send appointment reminders, invoice alerts, payment requests, and any other messages.
The simple scheduling offers different set time windows of:
- Early morning (7am)
- Morning (9am)
- Afternoon (1pm)
- Evening (6pm)
- Late evening (8pm) ...or choose any time window on the selector.
How Squeegee messaging has affected our customers
save time and money like these businesses
Squeegee has been a fantastic addition to our business
Squeegee has been a fantastic addition to our business. The system allows us to send an automatic invoice to customers as soon as the job is marked as complete. Not only this, with the integration of GoCardless and Stripe, it also allows automatic payments to be collected directly from the customer at the time of invoicing. This has significantly reduced the time needed to collect and chase payments and substantially reduced late payments within the business.
Squeegee app has saved us hours of admin, and has helped me personally achieve more of a work/life balance.
For us, the Squeegee app has helped our business to become automated. Previous software we used relied on us sending endless text messages and emails manually to each individual customer every single day, along with hand posting our invoices following each completed service. With the Squeegee app all of our notifications are sent at once at the touch of a button, and Invoices are sent automatically via the customers preferred method. On top of that, the majority of our customers payments are paid and ticked off automatically. The Squeegee app has saved us hours of admin, and has helped me personally achieve more of a work/life balance.
Squeegee assists our day to day running of our small busy team.
I like the fact [Squeegee] is an intelligent, practical system enabling me to be reactive to the many issues that occur during the daily routes. The re-planning toggle has been invaluable to quickly be responsive during the day as the target is forever moving.
Related articles
Check out some articles relating to messaging including automating invoices.
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