Cannins is a professional exterior cleaning business delivering a high-end service to both domestic and commercial customers. Based in Evesham and covering the North Cotswolds, their philosophy is simple: look after customers properly, communicate clearly and always go the extra mile.

As Emma, Director at Cannins, puts it: “We’re the Waitrose of window cleaners!”

From flexible appointment scheduling to proactive reminders and standout customer care, everything Cannins do is designed to feel premium from the very first interaction.

Cannins was founded in 2013 by Martyn Canning as a window cleaning business. As demand grew, his wife Emma joined the business in 2017 and soon the team was juggling more customers, more staff and more complex schedules. They’d previously used Aworka, but as the business expanded it became clear they needed a system that could scale with them.

They wanted a system that matched the high standards they were known for, which led them to Squeegee. It was easy for both the office and field teams to use and the ongoing development of the app gave them confidence it would continue to support the business long-term. Switching to Squeegee helped Cannins streamline their day-to-day operations without losing the personal, flexible service their customers value. Emma praised the features she loves most,

“The rounds and frequency system is AMAZING. Once I got my head around it, it was fantastic. Jobs stay organised, work flows smoothly and nothing slips through the cracks.”

“Canned Messages have made it easy for the team to communicate clearly and consistently, but still keeping things friendly and personal. We send reminders to updates so customers always know what’s going on –Squeegee supports that level of service rather than getting in the way.”

“The customer portal has also been a game-changer. Customers love being able to request quotes, manage their details and payments in one place. It saves time for the team and reinforces the premium experience Cannins aim to deliver.”

Growing through reputation

Most of Cannins’ new work comes through word of mouth. Happy customers regularly recommend them on social media and within their local communities, alongside ongoing use of Google Ads and social platforms.