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Make every day more productive and profitable
Make every day more productive and profitable
Great customer service isn't just about doing a good job on-site. It's about making every interaction with your business easy and professional. From the moment a customer books with you to the moment they leave a review, Squeegee gives you the tools to create a seamless experience that builds trust, saves time and keeps customers coming back.
Welcome New Customers with a tailored message
A friendly welcome message can help customers feel confident they've chosen the right business. Use Squeegee to send welcome emails or SMS messages to introduce yourself, confirm important details and let customers know what to expect from your service.
Keep Customers Updated with Appointment Reminders
Nobody likes wondering when their service provider is going to arrive. Appointment reminders keep your customers informed before every visit, reducing missed appointments and wasted time.
Keep customers in the loop with automated Job Status notifications, making it easy for customers to know their job is booked and when it’s been completed.
Make Payments Simple with GoCardless & Stripe
The easier it is for customers to pay, the better their overall experience will be. Squeegee integrates with GoCardless and Stripe to make collecting payments simple, secure and hassle-free. Automated payment collection means you spend less time chasing invoices and keeping track of outstanding payments and improving your cashflow.
Manage customer requests using Customer Notes that allow you and your team to store important information such as gate codes, access instructions or special requirements so every job runs smoothly and your customers feel listened to.
The Customer Portal allows your customers to log in and view upcoming appointments, invoices, payment history and other important account details without needing to contact you, giving them greater convenience and saving you time. Your portal is seamless, secure and branded to your business so your customers have a smooth experience from booking their appointment to leaving their review.
Turn Happy Customers into Great Reviews
Positive reviews are a great way to grow your business. Squeegee makes it easy to request feedback through the Customer Portal after a completed job, helping you collect more reviews from satisfied customers. You can then showcase those reviews to build trust with future customers and demonstrate the quality of your service.