Say goodbye to back-and-forth emails and endless admin. The Squeegee Customer Portal gives your customers 24/7 access to everything they need—upcoming appointments, full financial history and their current balance—all in one place.
Designed to meet the expectations of today’s always-connected customers, the portal helps reduce inbound calls and messages by giving your clients the answers they’re looking for.
With optional add-ons like a fully automated quote and booking system, customers can request quotes, accept them and book themselves in—without you lifting a finger. Plus, with built-in messaging, all communication stays organised and easy to manage.
Customer Portal on the Advanced plan
Invite your customers to access their appointment history, financial history and current balance—with the ability to settle payments.
Seamless, Secure Access – Branded to Your Business Each customer can securely log in using their unique customer ID or email address to view their appointments and financial details—all styled with your branding and accessible directly from your website.
Give your customers the answers they need without the need for manual replies. Whether it's checking their next appointment, seeing their balance, or reviewing past payments—it’s all there.
Save Time. Cut the Noise. Reduce repetitive messages across WhatsApp, Messenger and email. Just set an auto-reply pointing customers to your portal—so they can find everything themselves, and you can focus on the work that matters.
Upgrade to Squeegee Advanced to start using the Customer Portal
Quoting Component
The Quoting component lets customers view your advanced services and either request a quote or receive an instant quote—depending on how you choose to configure it for your business.
Showcase Your Services and Streamline New Bookings With Squeegee Advanced, you can set up detailed services and optional add-ons, giving your customers a clear view of what you offer.
Decide whether to:
- Allow instant quotes and bookings—customers can see prices and book straight in
- Let them request a quote with uploads—you’ll get the details you need to follow up easily
Instant Confirmation. No Chasing Customers get automatic follow-up emails confirming their:
- Service request
- Quote
- Booking No more back-and-forth emails or chasing responses.
Your Appointment for Today Component
Give your customers access to today's appointment component so they can view the position of their appointment on your worker's list, or have an ETA if you have provided this information in Squeegee.
Real-Time Tracking and Smart Review Requests Customers can see their operative’s location on a live map, giving them peace of mind as they watch them travel toward the job destination.
After the appointment, customers are prompted to leave a star rating and review. If they rate the service 4 or 5 stars, they’re then invited to share their feedback on Facebook or Google—helping you build trust and grow your online presence effortlessly.
How Squeegee has impacted our customers
save time and money like these businesses
An absolute Powerhouse
Squeegee has evolved into an absolute power house in the last couple of years. Customer service, Planning & replanning, Quotes & Invoicing, Billing and payments, Any device. Any time. One app. One subscription. Absolutely essential for any appointment based business. Wouldn’t be without it. Thank you!
Has single handedly brought my business into the 21st century
Squeegee has single handedly brought my business into the 21st century. Before Squeegee I used to leave paper invoices and spend hours through the week checking payments online and marking them off on my spreadsheet. Now with just one swipe on my phone I can mark a job as done and either set up a Direct Debit or send an invoice by text or email. Not only has the automation that squeegee offers reduced my admin by around 90% but it's also greatly improved my cashflow. Amazing
Squeegee has been a fantastic addition to our business
Squeegee has been a fantastic addition to our business. The system allows us to send an automatic invoice to customers as soon as the job is marked as complete. Not only this, with the integration of GoCardless and Stripe, it also allows automatic payments to be collected directly from the customer at the time of invoicing. This has significantly reduced the time needed to collect and chase payments and substantially reduced late payments within the business.
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