A franchise company’s journey to moving to Squeegee

ezy-CLEAN is a Kent-based window and property cleaning company established in 2002, with over 20 franchises covering the South of England. Always forward-thinking, CEO James Vincent, sought new ways to simplify processes and stay ahead of the curve.

He wanted software with:

  • Auto-scheduling to optimise routes and frequencies
  • Card payment integration to move away from cash
  • Strong support and reliability
  • The ability to grow with the franchise network

This led him to evaluate several platforms, including Squeegee. In early 2022 the plan to rollout, transfer data and run a pilot with two franchises over three months began. This allowed James to see recurring jobs cycle through and evaluate real-time workflows.

With positive pilot results and easy-to-follow training videos, convincing franchisees to switch was straightforward. Staff saw that Squeegee would reduce admin time and free them up for more productive work. James spent a full year managing the ‘Squeegee Project’ with a structured 12-week training program leading up to the October 2022 go-live.

Since going live, ezy-CLEAN has seen:

  • Real-time reporting – No more delays between field staff and office teams.
  • Streamlined workflows – Less admin strain, more flexibility when staff are absent.
  • Happy teams – Field staff, office staff and franchisees all benefit from easier, clearer processes.
  • Scalability – Adding new franchisees is now seamless with Squeegee.

James joked about the ‘bad benefits’: automation has cut admin time so much that office staff needed new areas to focus on! For him personally, the successful rollout meant he could finally refocus on long-term strategies and personal goals. By carefully managing the transition, ezy-CLEAN successfully moved an entire franchise network to Squeegee with minimal disruption. The result is a more efficient, scalable business model, positioning them for continued growth across the South of England.


What the Team Says

“The Squeegee app has brought clarity to my business and enabled me to work in a more efficient manner. I’m so glad ezy-CLEAN moved over to this platform—it’s made my life easier and I’m even seeing real gains in my profitability.” — ezy-CLEAN Franchisee

“Squeegee as an all-in-one platform is at the front line of our field service business. Now we can easily and quickly produce and raise key data on all aspects of the business. Customers are happier, workers are happier, and in the office, we are happier!” — ezy-CLEAN Office Staff Member

If you're interested in joining the ezy-CLEAN team as a franchisee, visit here

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