HydroSmart was founded in 2014 by Julian Mellor with a simple mission: deliver top-quality window cleaning with outstanding customer service. Over time, the business expanded its services to include jetwashing, roofing maintenance, and repair work — all while keeping customer satisfaction at the heart of everything they do.

As a small, family-run business based in South London, HydroSmart has built a reputation for quality, affordability and reliability. Thanks to word-of-mouth referrals and a strong local presence, they’ve grown rapidly.

Today, HydroSmart serves over 3,000 local customers and employs a dedicated team of six window cleaners, two roofers and a personal assistant — with plans to continue expanding across the South East and into Surrey.

How Squeegee supports HydroSmart’s growth

Since adopting Squeegee in November 2024, HydroSmart has transformed how they manage their operations. It has helped streamline admin tasks, improve team coordination and customer communication, Squeegee has become an essential part of their day-to-day running.

Julian Mellor, Managing Director, finds Squeegee’s Multi-Planner feature especially valuable: “It allows me to manage multiple team members’ schedules side-by-side — perfect for allocating jobs, balancing workloads and keeping everything running smoothly.”

By using Squeegee to manage customers, plan routes and track jobs, HydroSmart has been able to deliver the level of service and professionalism their customers trust — while freeing up more time to focus on growing the business.

With a strong team and a powerful system behind them, HydroSmart is well-positioned for continued success as they expand into new areas. And with Squeegee helping to keep their operations smooth and scalable, the future looks bright.