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Founded in 1972, Floorbrite is one of the UK's leading commercial cleaning and facilities management company, delivering high-quality, compliant services to organisations across all sectors. With over 50 years of industry experience and a strong family-owned ethos, they deliver tailored, innovative and cost-effective commercial cleaning and soft facilities services to organisations nationwide, designed to drive efficiency and consistency.
Floorbrite’s growing field-based team was experiencing scheduling bottlenecks and fragmented site data, with processes still dependent on paper diaries, spreadsheets and manual proof-of- service reporting.
To help support long-term and scalable growth, Floorbrite needed a solution that could streamline operations, standardise its processes and provide greater real time visibility across its mobile teams. Squeegee delivered the scalable platform the business needed to manage an increasingly complex operation efficiently and ensures they continue to uphold their service delivery promise.
Onboarding & Training Customer Success Manager, Susie, worked with the team from Floorbrite to manage the onboarding process, including migrating Floorbrite's cleansed data into Squeegee in preparation for a soft launch. Following a month of data verification, system testing and training, a go-live date was agreed, ensuring a seamless and efficient transition to the new system across both the field-based operatives and the central administrative function.
How Floorbrite Uses Squeegee Squeegee allows Floorbrite to plan, schedule and manage jobs more efficiently in one place, keeping on top of a large workforce managing visibility across hundreds of jobs. Office based admin staff can quickly reassign work, dragging and dropping jobs within a day or even shift an entire schedule with ease, filtering by worker or team to see exactly who is where and when out in the field.
One of Floorbrite's most-used and valuable features are Squeegee's Custom Forms. With many jobs requiring detailed cleaning checks and site-specific information, Custom Forms allows the team to build a tailored ready-made template that ensures every required task is completed before work is signed off. Operatives use the Squeegee app to upload before and after photos, providing a clear audit trail and evidence that work has been completed and to the required standard.
The app offers real-time reporting allowing Floorbrite to generate weekly billing based on job completion helping to prevent missed billing and significantly reducing admin time. Squeegee enables the team to export and filter their own financial reports and to extract the information they require.
“Squeegee provides a simple but effective digital foundation we need to help us scale effectively. By eliminating operational bottlenecks, providing accurate billing and reducing administrative time, it gives us the organised oversight required to deliver an efficient and reliable service to our clients.” Liz Meredith, Operations Support Manager, The Floorbrite Group.