The defined terms in this policy have the same meaning as in our Terms and Conditions, which you should read together with this policy. By accessing our Website and using the Squeegee mobile apps on devices, you consent to the terms of this policy and agree to be bound by it and our Terms and Conditions.
Under new GDPR law, individual’s rights include:
By reading this document, you can find all the relevant information about how Squeegee complies with this and what you, as an individual can request of your information.
When becoming a user of Squeegee, the service involves the storage of data about a company or individual. This data can include personal information:
Squeegee collects your contact information, such as your name and email address and country to authenticate your account and keep it.
We may also collect personal information such as phone number, location, taxation details and accounting and financial information directly from you when you use the service.
It is your choice what personal information you give us, but if you don’t supply some required information, we may not be able to provide you with the service.
When you access the service by or through a mobile device, we may collect certain information automatically, including, but not limited to, the type of mobile device you use, your mobile operating system, the type of mobile Internet browser you use and other statistics ("Log Data"). This is in order to improve service and for troubleshooting to provide support within the service. It is used as part of aggregated data.
Squeegee doesn’t store any payment information. It is held with our payment provider and can not be accessed by Squeegee staff.
Because of the location based services within Squeegee, on devices using the Squeegee app, we record your location. Without this, some of the services can not and will not work. Squeegee gives you the choice to enable or disable use of location.
Squeegee utilises "cookies". A cookie is a small text file that is stored on your computer for record-keeping purposes. A cookie does not identify you personally or contain any other information about you but it does identify your computer.
We and some of our affiliates and third-party service providers may use a combination of “persistent cookies” (cookies that remain on your hard drive for an extended period of time) and “session ID cookies” (cookies that expire when you close your browser) on the website to, for example, track overall site usage, and track and report on your use and interaction with ad impressions and ad services.
You can set your browser to notify you when you receive a cookie so that you will have an opportunity to either accept or reject it in each instance. However, you should note that refusing cookies may have a negative impact on the functionality and usability of the website.
We do not respond to or honour “Do Not Track” requests at this time.
As a user of Squeegee, you will also collect information from others, which is stored on your account. It is your responsibility to ensure that you are authorised to disclose that information to us. This means that you must take reasonable steps to ensure the individual concerned is aware of and/or consents to the various matters detailed in this Policy, including:
This will shortly be made very easy for you, with the customer portal that will be released soon.
Where requested to do so by us, You must also assist Squeegee with any requests by the individual to access or update the personal information you have collected from them and entered into the service.
Squeegee collects your personal information so that we can provide you with the service and any related services you may request. In doing so, Squeegee may use the personal information we have collected from you for purposes related to the services including to:
By using Squeegee, you consent to your personal information being collected, held and used in this way and for any other use you authorise. Squeegee will only use your personal information for the purposes described in this policy or with your express permission.
It is your responsibility to keep your password to the service safe. You should notify us as soon as possible if you become aware of any misuse of your password, and immediately change your password within the service or via the ‘Forgotten Password’ process.
Squeegee is not intended for use by children, nor should it contain any data about anyone under the age of 13.
If data is collected about a child by a user of the service unknowingly and we are made aware, all data would be immediately deleted from the system.
Squeegee may use this aggregated non-personally identifiable data to:
Squeegee has servers in the UK, Europe and the US. The server data centres provide top level security. This includes:
If You do not want your personal information to be transferred to a server located in the U.S you should either not provide Squeegee with your personal information or request private hosting at an additional cost.
Squeegee will only disclose the personal information you have provided to us to other entities if it is necessary and appropriate to facilitate the purpose for which your personal information was collected in accordance with this policy, including the provision of the Service.
Squeegee will not otherwise disclose and of your personal information to a third party unless you have provided your express consent. However, You should be aware that we may be required to disclose your personal information without your consent in order to comply with any court orders, subpoenas, or other legal process or investigation including by tax authorities, if such disclosure is required by law. Where possible and appropriate, we will notify you if we are required by law to disclose your personal information.
It is your responsibility to ensure that the personal information you provide to us is accurate, complete and up-to-date. You may request access to the information we hold about you, or request that we update, correct or delete any personal information we hold about you, by setting out your request in writing and sending it to us at firstname.lastname@example.org
Squeegee will process your request as soon as reasonably practicable within one month, provided we are not otherwise prevented from doing so on legal grounds. If we are unable to meet your request, we will let you know why. For example, it may be necessary for us to deny your request if it would have an unreasonable impact on the privacy or affairs of other individuals, or if it is not reasonable and practicable for us to process your request in the manner you have requested.
We’ll only keep your personal information for as long as we require it for the purposes of providing you with the service. However, we may also be required to keep some of your personal information for specified periods of time, for example under certain laws relating to corporations, money laundering, and financial reporting legislation.
Squeegee sends billing information, product information, service updates and service notifications to you via email. Our emails will contain clear and obvious instructions describing how you can choose to be removed from any mailing list not essential to the service. We will remove you from non-essential emails at your request.
Squeegee reserves the right to change this policy at any time, and any amended Policy is effective upon posting to this website. We will make every effort to communicate any significant changes to you via email or notification via the Service. Therefore, your continued use of the service will be deemed acceptance of any amended Policy.
Last updated December 2018